Getting Started :: System Requirements
The server must be configured to provide access to its shared serial devices by incoming TCP connections.
If possible, configure the server to use the Telnet protocol with the COM Port Control (RFC 2217) extensions. Otherwise, configure the server to use Telnet protocol or (as a last choice) raw TCP connections.
The server must use a dedicated TCP port number for each shared serial device and/or use a dedicated TCP port number that provides the first available serial device in a "hunt group" (called a "rotary" in Cisco IOS).
If you plan to use the redirector's encryption feature to secure the network connection to the server, the server must have SSL/TLS encryption capability and be configured as described in Encryption.
The server must be on the same TCP/IP network as the user computers running the redirector.
Firewalls, if used, must allow connections on the TCP port numbers configured to provide access to shared serial devices.
When configuring a server, do not attempt to guess the TCP port number to use. The server documentation should contain specific information regarding the TCP port numbers that can be used for that brand and model.
Remember that TCP port numbers are not the same as serial port numbers on a server.