Getting Started :: Troubleshooting
If your license key is not accepted by a Tactical Software product, please check the following potential problems:
Verify that the license ley has been typed correctly.
Administrator rights may be required to enter in the license key.
Verify that the license key is for the correct product.
Verify that the license key is for the major version of the software you are installing. For example, a version 3.x license key can not be used to install version 4.x software.
Verify that you aren't using an evaluation or timed license key that has expired.