Getting Started :: Installation

Configure a Virtual COM Port

In this step, the first virtual COM port is configured and tested. The Serial/IP Configuration Wizard feature verifies the network connection to the server.

IMPORTANT NOTE: If the server uses encryption, it is recommended that you temporarily disable encryption on the server until you have successfully configured the virtual COM ports and verified operation with the server. See the topic Encryption for instructions on how to configure encryption and re-test virtual COM ports with encryption enabled.

To configure a virtual COM port

In the Serial/IP Control Panel:

  1. Select a virtual COM port in the list.

  2. Click Configuration Wizard.

  3. In IP Address of Server, type the IP address or hostname of the serial device server to be used by this virtual COM port.

  4. In Port Number, type the TCP port number at which the server provides access to the serial device. This TCP port number is determined when you configure the serial device server.

  5. If the serial device server requires user login, type values for Username and Password to be automatically provided by the redirector when the server prompts for the login.

  6. If this virtual COM port is using a modem connected to the serial server, select the check box for Test for presence of a modem.

  7. Click Start. Messages will appear in the Status and Log panels to show the redirector's interaction with the server. The Wizard typically takes 5 to 15 seconds to complete.

  8. Click Use Settings if it is enabled.  The Configuration Wizard has completed successfully.  The settings recommended by the Wizard will be applied to the virtual COM port and you return to the Control Panel.

  9. If Use Settings is not enabled, messages in the Status panel indicate the problem. See the topic Status Panel Messages for instructions.

Next: Specify a Credentials Source

 Notes

If a presets file exists, an additional Preset pull-down menu will appear in the space above IP Address of Server field box. See the topic The Presets File for information about this feature.

If the server requires encryption, the redirector must use it as well. If these settings are not matched, the redirector will be unable to communicate with the server.

If the server requires encryption and the Serial/IP Control Panel does not have the check box Use Encryption, then the Serial/IP Redirector needs a license key that enables encryption.  See Features Controlled by the License Key.

  Related Topics

Using the Configuration Wizard

Use Encryption

Encryption